Contact - FAQS

 
 
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FAQS


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How do you make these cookies?
A: Each cookie is Custom made with great love using only fresh ingredients and professionally decorated.  Each cookie is all hand-made and hand-decorated with great care! I spend hours baking and decorating each dozen of cookies and pay attention to the details to make each cookie look and taste really great, for you!
Note- I make Custom Professionally Decorated Cookies, all scratch and professionally decorated, no regular bakery cookies. Our cookies taste as good as they look.

 Do you can create a custom cookie order?
A: Yes, I love to create a custom cookie order just for you! I will do my best to create a cookie that is just perfect for your special occasion. Please give me a little bit of notice like 2 weeks or you can reserve your date with months in advance. . . We ask for a 50% deposit at the time the order date is reserved and full payment prior to shipping (or at time of delivery on local orders).



How much is a cookie?A: Cookie prices vary and are based on the size and design of the cookie.


  • Custom Cookies prices average depending on the complexity of the design. While many of our cookies can be personalized at no charge, changes to a cookie design or colors may result in slight price increase.
  • Basic cookies (1-2 Colors & basic design) average 1.66 - 2.00
  • Custom Cookies (3-5 Colors & Custom design) 2.25 - 3.00
  • Characters Cookies prices average $3.00 - 4.00 each. 
All cookies come wrapped in a  cellophane bag.                                                              .-Curling ribbon, Satin ribbon and custom labels are extras.


What is the minimum order?
A:
  • Basic Cookies- minimum order 24 cookies
  • Custom cookies- minimum order 20 cookies
  • Character cookies- minimum order 15 cookies
  • We have minimum orders but after that you can split your order for example, if you would like 27 cookies I can certainly do that.

  • How much time in advance do you need?
A: All is custom made from start to finish. Please let me know at least 8-10 days to orders of up to 3 dozens or 2-3 Weeks in advance to big orders.

Feel free to contact us with any special requests or advance orders. I'm happy to take small and big orders!.
 

What do I need to reserve my date?
A: We ask for a 50% deposit at the time the order date is reserved and full payment prior to shipping (or at time of delivery on local orders).Your date is reserved until we have received 50%, minimum one week before your event. Note- I only take limited number of events per week. Book early :)


Will you deliver locally?
A: Please contact us directly to request this. Orders going outside the area can be shipped.


How I can contact you?
A: You can send me an email at sweetartcookies@yahoo.com 
 Cell- (831) 512-7801 
I speak Spanish and I'm learning English but my husband speak English and he can help me if I need it. Also you can send me a text I can read and write in both languages.

Thank you! :)